The Controller Cannot Connect to the Command Tower

 

Solutions:

  • Check which mode the controller is in. Only in Sensor Mode can it be connected to the command tower or MatataCode.

Problems with Boot Failure (Command Tower / MatataBot/ Controller)

 

Solution:

  • Charge the device until the light turns green. If not, return the machine to the manufacturer.

 

Reminder:

If you have another set of normally-functioning machines on hand, you can exchange pairs to identify which parts need to be sent back to the factory.